Water & Utilities

Orland Park's Water Conservation Program is in effect year round. Between September 16 to May 14 the village allows outdoor water usage from 7 a.m. - 11 a.m. or 7 p.m. - 11 p.m.

No Wipes Down the Pipes:
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   New Educational Video: "No Wipes Down the Pipes"

The Coronavirus (COVID-19) pandemic has increased the demand for household cleaning items, including disinfecting wipes, paper towels and toilet paper. As a result, people have turned to alternatives such as so-called "flushable" wipes and other paper products. This can lead to clogged pipes at homes and in smaller sewer systems.

In this educational video titled "No Wipes Down the Pipes!," Metropolitan Water Reclamation District of Greater Chicago President Kari K. Steele demonstrates how various products do not break down or dissolve sufficiently in water, and as a result, those materials can clog pipes in homes and cause sewer backups.

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ComEd Enhanced Communication for Customers

ComEdComEd has taken significant steps to greatly enhance customer communications for the upcoming storm season. Customers can now see much greater detail regarding outages at the community and county level. Also beginning this month, customers can now text in their outages and ComEd will text back updates pertaining to their outage request. Customers now have the ability to submit their outage requests without calling in to ComEd.

ComEd Emergency
If you have an electric emergency it is important to call ComEd immediately. Never email your emergency request. If you need to report an emergency situation such as a fire, vehicle accident, electric contact / shock, or other potential danger, please call 911 to notify local authorities.

Storm Center
When the storms roll in, ComEd is ready to keep you up to date on our outage restorations. Visit the ComEd Storm Center to get the latest information on outages in the service territory, view the outage map, and report an outage.

Outage Map
With ComEd’s outage map, customers can view all outages in the ComEd service area at once and zoom in and get details on specific areas, such as the estimated restoration time and status of crews working to resolve problems. Icons are color-coded to indicate the number of customers affected by each incident.

Outage Alerts

Need to report an outage? Text the word OUT to 26633 (ComEd) and get updates until your power is restored. Visit the ComEd website and sign up for the Outage Alert Program.

Mobile App
Gain the flexibility and convenience of managing your ComEd residential account on the go with ComEd’s free mobile app for iPhone® and Android™ devices. Report an outage, make a one-time payment, and manage account features with the swipe of a finger. Visit the ComEd website and learn more about the ComEd Mobile App.