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03

REGISTRATION INFORMATION

ORLANDPARK.ORG

RANDOM RESIDENT

REGISTRATION

Registration for Village of Orland Park residents only will be

accepted upon receipt of the brochure. These registrations will

be held until

Thursday, May 3,

and will then be entered on

a random basis along with any forms received on this day. After

this date, all subsequent resident registrations will be entered on

a first come, first served basis. See the Information page for

proof of residency requirements.

• Review the brochure and choose your programs.

• Complete the registration form—Incomplete registration forms

will not be processed.

• One family may register on each form.

(immediate family

members only)

• Be sure to sign the registration form.

• Mail-in, drop-off, email, or fax completed registration forms to

either administrative office.

NON-RESIDENT REGISTRATION

Non-resident registration begins

Wednesday, May 16, at

8:30 AM.

Registrations are accepted at the administration

offices. Times and locations are listed on page one. Non-residents

may follow the online, mail-in, drop-off, email, fax, or walk-in

procedures listed on the next page beginning May 16.

REFUND POLICY

1. All withdrawal requests must be made before the start of the

second class and cannot be done online.

2. No refund will be granted after the second meeting of

the program or without written medical excuse prior to

completion of the program.

3. All refunds, including online registration, must be made in

person at either administration office.

4. A $5.00 administrative charge will be assessed per program

for all refunds over $5.00 including refunds for medical

reasons.

5. Refunds will not be issued if the refund amount is $5.00 or

less. Monies will be left on customer’s account.

6. Refunds will not be given on special events, workshops or

certain trips less than seven days prior to the date of the

program.

7. No refunds will be given for adult sports leagues.

8. The online $2.50 convenience fee is non-refundable.

9. When any program is cancelled or changed by the

Recreation Department, a full refund will be given on the

program. Please note: the $2.50 online convenience fee is

non-refundable.

10. Medical excuses will result in a prorated refund based upon

the number of classes held prior to the date listed on the

physician’s excuse.

11. Please allow four to six weeks for the refund check to arrive.

These may not be cashed at Village Hall.

REGISTRATION POLICIES

1. Fees for late registrations will not be prorated.

2. A government issued birth certificate is required for all

participants 5 years and younger before registration will

be accepted.

3. The Recreation Department reserves the right to cancel or

postpone programs due to an insufficient number of participants.

4. Parents/guardians may register for immediate

family members only. Each adult must sign form.

5. If there is a problem with your registration, we will try to

contact you by phone or email. If we cannot reach you, the

registration form will be returned by mail and your place

in the program cannot be saved. Be sure to include a valid

daytime phone number on all registration forms.

6. Registration is not complete until a confirmation email receipt

has been issued.

7. The Recreation Department is not responsible for lost or late

mail or faxes.

8. The program number for each offering is listed with the

description. This program number is essential for processing

registrations.

9. Participants or their parents (if participant is a minor) permit the

taking of photos, audio and video tapes during the

Recreation Department activities for publication and use

as the department deems necessary.

10. Parents are welcome to attend their child’s first and last class

only. You will not be allowed to remain in the classroom any

other days.

11. Participants registering for strenuous activities are

encouraged to seek a physician’s approval.

12. All registration forms must be signed. Those

without signatures will be returned to the sender,

thereby jeopardizing registration and program

placement.

13. Proof of residency is required for all registrants.

Falsification of residency may be grounds for

non-refundable expulsion from program or

membership.

14. A $25 service charge will be assessed on all

rejected credit card payments, and $40 service

charge on all returned checks.

15. The Recreation Department reserves the right to

suspend participation in activities of customers

whose account is in “bad standing” until all fees

are paid. Failure to pay may result in collection

costs being added to outstanding balance.

A.D.A.

A request for ADA modifications or assistance at a program is

required at the time of registration. Please mark the ADA box on

the registration form. Early registration, along with a request for

accommodation, is strongly suggested to assure that appropriate

modifications are secured prior to the start of the program.

We

recommend at least two weeks is needed to have

modifications in place.

See page 94 for more details.